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P05 - The Chatbot Update System (CUS): An Effective Interface to Train AI

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CEST
Climate, Weather and Earth Sciences
Chemistry and Materials
Computer Science, Machine Learning, and Applied Mathematics
Applied Social Sciences and Humanities
Engineering
Life Sciences
Physics
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Description

With the rise of AI in many disciplines and the proliferation of chatbots in many applications, various chatbots need training to properly respond to human users. In this presentation, I report on a chatbot training interface that I developed named CUS, the Chatbot Update System. CUS was developed for use with a cybersecurity playable case study that immerses users in an experience like unto working in a cybersecurity firm. A chatbot plays the users’ coworkers in the simulation, and the chatbot needs training to recognize the meaning of various user inputs. CUS successfully provided a convenient and efficient way to provide appropriate responses to user input. With this presentation, I show the most recent version of CUS, which includes new features: gamified elements, small sets of corrections, a mobile-friendly interface, and an arbitration feature.

Presenter(s)

Presenter

Stephen
Francis
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Brigham Young University

Stephen Francis is a PhD student at Brigham Young University. He is a programmer by trade and an instructional designer and psychologist by education. He loves interdisciplinary work and has created an app to improve AI, a game in VR, and web apps to perform various tasks. He is always looking to improve efficiency, effectiveness, and quality.

Authors